1.1 Delivery is usually within 28 days of placing your order. Your estimated delivery date will be shown on your Order Confirmation. In the event of a delay, we will contact you to inform you as soon as possible.
1.2 Parcel couriers are used when the purchased product/products are small enough to deliver by parcel. When the weight of a delivery is over 20KG's or the dimensions exceed that permitted for a parcel by the courier, the product/products will be dispatched by pallet/pallets. All pallets will be loaded at the discretion of the work site staff in view to maximise the efficiency and space without compromising the safety of the driver or the customer, nor compromising the integrity of the pallet structure or product.
1.3 Any 'self pick-ups' by the customer, will be aided by the use of a fork lift truck on the Broxap site, however once the product is in your possession Broxap relinquish any responsibility for the transport and manoeuvre of the product from the vehicle and there after.
1.4 Delivery prices cover UK mainland. For anything outside of UK mainland please contact us.